lost awards and medals

[CAPT.TRAKANOS]

Is quite a while i play on line, but now i see that after the server crashed few times during the game, in Titan mode, I lost what I was earned in few battles, few gold medals, some badget and points, this is for sure due on my BF global world state, there's no trace on the new 2008 year , of any of these points.
I would like to know why and how to have all these things back???

[autodork]

Hi

This is an EA problem. I lost some rather nice tags from this period. I asked EA about it....here is the thread (start at bottom):


Subject
Soldier name: autodork PID: 96376069 Server: Timeless Suez Hi, I got 4 of the...
Discussion Thread
Response (GM Fenris)
01/10/2008 11:25 AM
Hello,

Thank you for contacting Electronic Arts.

There was a temporary stats outage early in the month. Unfortunately, I am not sure if the stats from this brief period will be able to be restored, as the round data may not necessarily have been saved by the game servers. We will do as much as possible to try and retrieve this round data, but I cannot promise that a particular round from this period will be applied to your stats. I apologize for any inconvenience this may cause you.

If you have any further questions, please let me know.

Take care,

EA Rep Fenris
Player Relations
Electronic Arts


Customer
01/10/2008 05:17 AM
HELLO? Anyone there????


Customer
01/08/2008 06:16 AM
Are you telling me that I have lost these stats for good and that there is a good chance that I will lose other stats in the future? Or are you telling me that these missing stats will be added to my profile when the problem is resolved?


Response (EA Rep Brad)
01/08/2008 04:33 AM
Hi,

Thank you for contacting EA In-game support.

Because of Battlefield 2142’s popularity we are currently experiencing issues were some players stats may not be updating correctly after some matches. This can manifests itself as missing stats from particular weapons or items, to missing achievements and Points. We are working as quickly as possible with our Server and Software Engineers to identify these dynamic issues and address them as they come up. We fully expect to have these issues resolved in the near future, but there is a good chance you may experience this from time to time while we work to correct it. We want to express our apology that this is happening but assure you that all our resources are focused on fixing this issue.

Why don’t you guys plan for this type of stuff?
EA/DICE has tried to reduce the possibility of these issues and create systems and redundancy for data loss, the dynamic environment of both the Internet and Massively Multiplayer games of this type can create unforeseen or even unfixable issues. Because of the complexity and size of Battlefield 2142 it’s very difficult to project what type of problems may happen after release when hundreds of thousands of players have access to it. However, Electronic Arts will continue to use all of its resources and tools to make Battlefield 2142 the game we all want to play. We only ask that you give us some time while we work out some of the wrinkles.

Unfortunately, support staff can not alter or modify stats, ranks, kits and badges for Battlefield 2142. The collection of this data is very complex, and as you can imagine with the popularity of Battlefield 2142 an immense undertaking. There is simply no way we can adjust every players score, though we would love to. We do however, review every claim and report so that we can identify any potential issues.

Please keep abreast of new patches and announcements at the Official Battlefield Website located here. http://battlefield.ea.com/battlefield/bf/

Please accept our apology for any troubles or errors you may experience from time to time and your help.

Sincerely,

EA Rep Brad
Player Relations
Electronic Arts


Customer
01/08/2008 01:06 AM
Soldier name: autodork
PID: 96376069
Server: Timeless Suez

Hi, I got 4 of the dogtags I have been after for the last six months this weekend, but they are not showing up in my stats. Can you please tell me what is going on?

[f1rest@rter]

i don´t care that i lost loads of points and awards.
i just want the tag of lysergzwerg to be shown officially. :46:

[Lysergzwerg]

looool.....you know where you find me.....ah by the way yours is looking nice....how does it feel without....muahahaha....stay tuned m8...

[f1rest@rter]

i come back for more. you can bet.... :64:

[CAPT.TRAKANOS]

EA always reply with no answers, God will help us.. anyhow...to get some medals when we will go upstairs.........

[opozzum]

Do you get the global points or is nothing saved when you finish a round?

[Totte283]

This has happen to me aswell. But after a few weeks it showed up again. Then i had become, ohh...don't remember:oops: